Policies & Terms

1. Service Agreement

Acceptance of Terms: By booking a session or making a payment, the client acknowledges and agrees to these Terms of Service. Payment via verified platforms (e.g., Alipay) serves as the definitive proof of the service agreement.

Agreement Formation: In accordance with Article 469 of the PRC Civil Code, a legally binding contract is established when a client confirms service terms via digital communication (e.g., WeChat) and completes the payment.

2. Services & Pricing

To ensure transparency, our standard consulting fees are as follows:

Individual Wellness Consultation: 2000 CNY per session.

Personal Health Management Program (remote clearing session): 3,000 CNY – 10,000 CNY per program depending on which kind of service you choose.

3. Payment Methods

Payments are collected via Alipay, wechat or Stripe directly to the proprietor’s verified accounts. As a Sole Proprietorship, this is the standard and legally compliant method for processing business revenue in China.

4. Professional Standards

Our services are directed by Dr. KONG, who brings a distinguished background as a Medical Manager in leading multinational corporations. With over 5 years of specialized experience in remote clearing practice, Dr. KONG has successfully facilitated thousands of sessions with a proven track record of positive outcomes. We are committed to the highest standards of client confidentiality and employ rigorous data protection protocols to ensure the security of your information.

5. Privacy & Data Protection

At MingXin.one, your privacy and data security are very important. This policy explains how we collect, use, and protect your information.

Information We Collect

  • Personal Information: email, payment details
  • Health Information: Any information you voluntarily provide for remote energy clearing purposes

How We Use Your Information

  • To provide remote energy clearing sessions
  • To process payments via Stripe or other payment processors
  • To communicate session updates and follow-ups
  • To improve our website and services

Information Sharing

  • Payment processors (e.g., Stripe)
  • Professional advisors as needed for legal compliance

We do not sell or rent your personal information

Data Security
We implement reasonable technical and organizational measures to protect your data. However, no online system is 100% secure.

Your Rights

  • Access, correct, or delete your personal data
  • Opt out of promotional communications
  • Withdraw consent for data processing at any time

6. Refund Policy

Remote energy clearing Services

Due to the nature of personalized consulting and digital service delivery, all bookings are final once the service has been initiated or delivered. This policy is based on the professional time and advisory expertise allocated to each client.

Rescheduling

  • Up to 48 hours before the session: free reschedule
  • Within 48 hours: may incur a partial fee or may be considered a cancellation

Exceptional Circumstances

Refunds are only issued in the event of service non-delivery due to technical failures on our part or unforeseen circumstances that prevent the session from occurring. All other consulting services are non-refundable once the professional engagement has commenced.

How to Request

  • Email us with your booking details; we will respond within 2 business days

7. Terms of Service

Acceptance of Terms
By booking or using MingXin Healing services, you agree to these terms.

Nature of Services

  • Remote healing is a spiritual and energetic service, not medical advice, diagnosis, or treatment
  • You are responsible for consulting qualified healthcare professionals for medical concerns

Disclaimer

  • Healing results vary by individual; specific outcomes are not guaranteed
  • Experiences may include emotional, mental, or physical reactions

Payment

  • Payments are securely processed via Stripe
  • Fees are for services only; refunds only in exceptional circumstances

Intellectual Property

  • All content, including text, images, and recordings, is owned by MingXin Healing
  • You may not copy, distribute, or sell any content without permission

Limitation of Liability

  • MingXin Healing is not liable for indirect or consequential damages
  • Maximum liability is limited to the amount paid for the session

8、Accessibility Statement

We are committed to providing accessible digital experiences for all users. If you have any difficulty accessing our content, please contact us at [email].

Contact us

mingxinlingxiu [at] 126 [dot] com (Please change [at] to @ and [dot] to . )